Terms and Conditions

1. In the event of non payment by hirer ,discount offered will be revoked and actual rental charges will be recovered legally 
2. Each Salik toll transaction will be charged AED 5.
3. A surcharge of 10% will be applicable on all traffic fines in addition to the actual fine amount and AED 20 (RTA knowledge fee). 
4. All our cars are non-smoking, smoke smell or burns will be charged from a minimum of AED 500. 
5. The prices in the agreement are inclusive of the applicable UAE VAT (5%) Subject to any change from FTA. 
6. I have read and agreed the terms & conditions on both sides of this agreement and confirm that if payment to be made by credit card my signature below shall constitute authority to debit my credit card with the total amount due. I also agree to pay all charges for traffic and other violations. 
7. Terms and conditions continued below.
8. In case  of vehicle not being returned or extended  on the expected check in date ,Contract will be auto-extended  till vehicle received by the rental office. 
9. Deposit Payment Cannot be Adjusted towards Active Contract 
10. Pre-MATURE CONTRACT, EARLY TERMINATION FEE - AED 200 DAILY/WEEKLY & AED 400 FOR MONTHLY ( + VAT )
11. If the car key is lost or damaged, the customer is liable to pay the insurance excess mentioned in the contract.
12. Less Fuel Charge for Every 10% : AED 36.50 | Excess Kilometer AED 0.5/ Per KM

• One Day is calculated as 24 hours. One hour grace is allowed and thereafter a full day will be charged. 
• Month is calculated as 30 days even for February. 
• Vehicles should be returned at the same time it was collected on working days i.e. Monday to Saturday to avoid the following day being charged. 
• A vehicle drop-off and/or pick-up facility within Dubai city limits can be arranged at AED 75 per way. 
• A vehicle drop-off and/or pick-up facility outside Dubai city limits can be arranged at AED 250 per way. 
• All our vehicles are non-smoking. We request that clients do not smoke inside the vehicles, as smoking odors and/or cigarette burns are subject to penalties of minimum AED 500. 
• An additional driver can be added to your vehicle contract for a charge of AED 100/Month. 
• Any discount that may be applicable from time to time will be valid for the duration of the relevant contract only. Once the contract has expired, the discount expires as well and cannot be continued for similar or other contracts or accounts. 
• The minimum age for someone to rent a vehicle from Premium Car Rentals is 23 years. 
• If a vehicle is rented for a driver between 23 and 25 years old, the driver may avail of 80% insurance coverage. 
• Drivers of rental cars should have a driving license that has been valid for at least one year in the United Arab Emirates. If the license has been issued less than a year ago, the driver should have a copy of his/her valid license of another country, which has been valid for at least two years. Driving terms for tourists change as per the RTA (Road and Transport Authority) rules and insurance authorities. 
• The insurance excess for vehicles starts at AED 1000 and may be higher for certain vehicle categories. 
• CDW (Collision Damage Waiver) can only be availed for an additional price. 
• The full rental amount along with all completed documentation should be submitted with a security deposit (amount varies according to the vehicle category) at the time of signing the contract. 
• Rented vehicles cannot be taken out of the United Arab Emirates. 
• SUVs and 4x4s may not be used to drive off-road. In the event that this condition is ignored, please be advised that the insurance will not cover any possible damage. Therefore, should any damage occur, the full damage amount along with the rental amount for the duration of the vehicle being in the workshop, will be charged to the customer. 
• Infant, toddler and child safety seats as well as GPS navigation equipment are available for rent at an additional charge. 
• The vehicle should be returned with the same amount of fuel that it had when the vehicle was handed over. If the fuel level is lower, a penalty of AED 100 will be charged.

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)

www.pcr.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE

Refunds will be done only through the Original Mode of Payment

Termination by Rental Office: The Rental Office reserves the right to terminate the contract, repossess the vehicle, and charge an early termination fee if the vehicle is misused, used for illegal activities, incurs frequent traffic fines, or if rental charges are not paid within 7 days of the due date.

Non-Refundable Fees: In the event of early termination by either party, rental amounts for monthly, weekly, or daily agreements will not be refunded or credited towards future bookings.

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed by the laws of the UAE